Whiteburn - Privacy Policy

Privacy Policy

Welcome to Whiteburn Projects’ privacy notice in relation to our website at https://whiteburn.co.uk. Whiteburn Projects Limited is part of the wider Whiteburn Group.  The Whiteburn Group is made up of different legal entities, details of which can be found here. This privacy notice is issued on behalf of the Whiteburn Group, so when we mention “Whiteburn”, “we”, “us” or “our” in this privacy notice, we are referring to the relevant company in the Whiteburn Group responsible for processing your data. We will let you know which entity will be the controller for your data when you purchase any product or service with us or otherwise enter into a contract with us in relation to the purchase of a property. Whiteburn Projects Limited is the controller that is responsible for this website.

This privacy notice will inform you about what data we collect from you, how we use it, circumstances where we may disclose this data to others and how we keep it secure.

We take the issue of security and data protection very seriously and strictly adhere to applicable data protection legislation, including the UK GDPR and the Data Protection Act 2018.

Any questions relating to this privacy notice and our privacy practices should be sent to Whiteburn Projects Limited, Clock Tower, 1 Jackson’s Entry, Edinburgh, EH8 8PJ.

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded Content From Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behave in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use the following Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

_ga: Google Analytics: Used to distinguish users.

_gat: Google Analytics: Used to throttle request rate.

_gid: Google Analytics: Used to distinguish users.

How We Collect Information About You

We collect and process your personal information in the following ways:

• You may give us information about you via our website. This may include information you provide when you contact us via the website, indicate your interest in a development, indicate your interest in a property, or register with us;
• You may give us information by corresponding with us by mail, text, e-mail, (or other form of electronic communication), telephone or in person;
• By visiting our website we may automatically collect technical information which may form personal information; and
• We may receive personal data about you from other Whiteburn Group companies and various third parties and public sources;

This website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

What Information We Collect

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data from which an individual can no longer be identified (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

Identity Data: includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender;

Contact Data: includes address, email address and telephone numbers;

Financial Data: may include bank account and payment card details;

Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website;

Usage Data: includes information about how you use our website;

Profile Data: includes your username and password, searches made by you, your interests, preferences, feedback and survey responses; and

Marketing and Communications Data: includes your preferences in receiving marketing from us and your communication preference.

Why We Need This Information From You

We use the information we collect about you:

• to provide you with information and services you have requested;
• to help us with understanding more about how our website is used;
• to be able to send you communications that may be of interest to you (such as details of properties), either electronically, by email, by text or otherwise;
• to be able to respond to your query; and
• for all other purposes consistent with the proper performance of our operations.

We will only use your personal data when we have legal grounds to do so. Most commonly, we will rely on one of the following legal bases:

• to enable us to perform the contract we have entered with you, including provision of the services;
• if required to comply with a legal or regulatory obligation;
• if necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests; or
• if needed to protect your interests (or someone else’s interests).

We may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data.

We usually do not rely on consent as a legal basis for processing your personal data other than in relation to sending direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

Marketing

It is your choice whether you receive information such as marketing from us. If you indicated that you are interested in receiving regular information about our activities or any of our properties or developments, we may send you communications electronically or by post. We will not contact you for marketing purposes via email or text messages unless you have given your prior consent. If, at any time, you no longer wish to receive this information, please send a written request to Whiteburn Project Limited, Clock Tower, 1 Jackson’s Entry, Edinburgh, EH8 8PJ

All of our email marketing correspondence gives you the option to opt-out of receiving further marketing emails. Please note that you will still receive emails directly related to an enquiry you raised with us.

Data Security

Please be aware that the transmission of information via the internet is not always completely secure. Although we will do our best to protect your personal data, we cannot guarantee the complete security of your data transmitted to us electronically; any transmission is at your own risk.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Sharing Of Your Information

The information you provide to us will be treated by us as confidential. However, we will share your information with Whiteburn Group companies. In addition, we will disclose your information to other third parties, such as property agents, builders, suppliers and other property representatives in relation to properties in which you indicate an interest.

We may also disclose your information to our suppliers and service providers for the purposes set out in this privacy notice or for purposes approved by you.

We require all third parties to respect the security of your personal data and to treat it in accordance with data protection legislation, including the UK GDPR and Data Protection Act 2018.

If our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

No Transfers Outside the UK or EEA

We will not transfer your personal data outside of the United Kingdom or the European Economic Area (EEA).

How Long We Will Keep Your Information

We review our data retention periods regularly and will only hold your personal data for as long as is necessary for the relevant activity, or as required by law (we may be legally required to hold some types of information), or as set out in any relevant contract we have with you.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Rights

Under the UK GDPR, you have the following rights in connection with your personal data, which can be exercised in certain circumstances:

Right of access: You can request a copy of the personal information we hold about you and check we are processing it lawfully;

Right to rectification: You can request that any incomplete or inaccurate information we hold about you is corrected;

Right to erasure: You can request that we delete your personal information where there is no good reason for us to continue to process it. You must provide valid reasoning for your request. This can be exercised in conjunction with the right to object (see below);

Right to object: You can object to our processing of your personal information where we are processing on the basis of our ‘legitimate interest’ or that of a third party. We shall cease processing your personal data unless there are compelling and legitimate grounds for processing which override your interests;

Right to restrict processing: You can request that we restrict our processing of your personal information. Information will be retained but not further processed;

Right to data portability: Where processing of personal data is carried out by automated means, you can request the transfer of your personal information to another party;

Right to withdraw consent: Where we are processing your personal data on the basis of consent, you have the right to withdraw your consent where we rely upon it as the lawful basis for processing; and

Right to not be subject to decision making based on automated processing: You shall have the right to not be subject to decision making based solely on automated means including profiling.

If you would like to exercise any of your rights above, please contact us at the following address:

Whiteburn Projects Limited, Clock Tower, 1 Jackson’s Entry, Edinburgh, EH8 8PJ.

You also have the right to complain to the Information Commissioners Office in relation to our use of your information. In the United Kingdom, the Information Commissioner’s Office can be contacted via their website – www.ico.gov.uk.

Third Party Websites

Because we want your experience of our website to be as informative and useful as possible, we may provide links to websites operated by third parties (“Third Party Websites”). Please be aware that we do not control such Third Party Websites and that such Third Party Websites may send their own cookies to users, or otherwise collect data or solicit personal information. We assume no responsibility for the information gathering practices of Third Party Websites that you are able to access through our website, and we encourage you to review each Third Party Website’s privacy notice before disclosing any personally identifiable information.

Changes To Our Privacy Notice

Any changes we make to our privacy notice in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Your Duty To Inform Us

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Website Usage Terms & Conditions

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without Whiteburn’s prior written consent.

Your use of this website, the terms of usage of this website, and any dispute arising out of your use of this website shall be subject to the laws of Scotland. If you are a consumer, you and we both agree that the courts of Scotland will have exclusive jurisdiction, except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of England or Wales, you may also bring proceedings in England or Wales. If you are a business, you and we both agree to the exclusive jurisdiction of the courts of Scotland.