Whiteburn - Testimonials
At Whiteburn we put huge value into relationships with both our buyers and our suppliers. Here are a small selection of our testimonials, and we’d love for you to get in touch with us too.
Alistair and Helen
Alistair and Helen had lived in the Borders town of Hawick for around 40 years, in a large Victorian house. After some consideration, the decision was made to downsize their home to a lower maintenance property, as although the architecture and appearance of the previous property was appealing, the high ceilings meant for cold winters, high energy consumption, and the prospects of renovations in the coming years to the roof, windows, decorating etc was not a task which they looked forward to.
The decision was made to move to a new build property, to alleviate the maintenance issues, and to a warmer, more cost efficient property, yet retaining some of the space which they were used to. The couple hoped for an architecturally interesting property. Helen commented that “I clicked on the website and there were only two houses left on the development when we looked – I think we were lucky it was a pure fluke – I think it was meant to be”.
Alistair and Helen said the appeal of Caerlee Mill and the house types that were available were that “There’s something about the design. It’s sort of industrial, which was part of its appeal, on the site of an old mill.” They also liked that the houses were built differently to the other new build properties that they’d seen previously, such as the different bricks and facades of the properties, and the directions and layout of the development.
At the end of November 2021, Alistair, Helen and their border collie dog Marley, made the big move into their new Brodie style property in Caerlee Mill.
The move took some co-ordinating with removals companies with their belongings being in storage for longer than anticipated due to Covid-19, however they were pleased that the handover process went really smoothly, the house was nice and clean, and the heating was on, so they felt welcome and warm.
Warmth is a high point which the couple are enjoying about their new home – when they go into their kitchen in the morning they are welcomed by a blast of warm air. Both Alistair and Helen commented that their new home’s stand-out features are “The warmth and light. The house is well designed so there’s lots of light coming in. Our main room is north facing and worried it would be a bit dark, but there are plenty windows and lots of light coming in.” In fact, Helen had knitted three thick warm jumpers in the first lockdown due to Covid-19, but laughed that she hasn’t had the chance to wear these in her property as it was so warm and there was no need, however they may come in handy for long dog walks in the surrounding areas.
From start to finish, the couple believe their sales, home purchase and after sales process have gone “all really smooth, right from signing the (initial) documents – all were very helpful and responsive”. Whiteburn use a CRM system which home owner can report any issues regarding their new homes, and our team work with this to resolve matters efficiently. When asked if there was anything that we could improve on, Helen said “I can’t think if there’s anything you could have done better, we ask for things to be done, when they get done, they’re in the right way, then they’re done, I mean, what can you improve on really?!”.
Overall, both Alistair and Helen are both glad they made the move to their new home in Caerlee Mill. They’re around 5 minutes from the high street, with all the facilities they need, such as nice independent shops, and dog friendly places where they can take Marley. Peebles is a short drive away for any larger shopping trips, and as they’re keen walkers, there are lots of lovely walks in and around the area.
Finally, the couple really enjoy the Caerlee Mill development itself for the design and the way in which the properties are distanced and arranged and noted that “the landscaping is beautiful – really lovely, with all the trees planted…it feels like a holiday village”. They would recommend a Whiteburn home to friends and family, noting that the overall homebuying experience was “excellent”.
Mike and Joyce
In June 2021, retirees Mike and Joyce upped sticks, after 40 years in their home in the Peak district, to make the exciting new move into their 3 bedroom, Ballantyne property at Caerlee Mill, Innerleithen.
The couple’s search started as they were looking to downsize from their cottage in the peak district, to a new build property somewhere in the Scottish Borders. The beneficial points of new build property, such as energy conservation and 10 year warranty made for a very attractive prospect against having to modernise their older existing property.
Their search area was broad and initially, consideration for Mike and Joyce was gravitating towards Peebles, however “….the opportunity of this particular development and the property description…drew us towards it” and “…this site stood out”.
After looking at the website, receiving information and chatting through with our Sales Manager, Toria, Mike and Joyce decide that the Ballantyne property was the right fit for them. “what appealed to us about this property was the design of the open plan, particularly on the ground floor.” And in addition, they commented that “We like the openness – the light and the open aspect with the various windows are what we particularly like, combined with the low maintenance and energy efficiency”.
Once the decision was made to purchase their property, the couple then had the opportunity to select the choices for fittings and fixtures to their property. They were happy with the good selection of options and upgrades, but were particularly impressed that Whiteburn were willing to discuss and accommodate where possible, any suggestions that the couple may have had to customise their home to suit their needs.
When reflecting on the welcome meeting and also the handover on the big day, Mike commented that “The opportunity to meet with somebody from the company to begin with, to the very useful handover pack that was given to us with the various guarantees with other information etc. in there, was very useful – so our experience with all of that was good” “We got the keys, the ease in which we moved into the house all fell into place and in line with our removal company etc. and the whole of that process went well”
As the couple settled into their new home, they were able to use our CRM system to log any points which they had noticed in their property, stating that there was “nothing major”, however they were keen to point out that “The guys on site were very amenable and very approachable…and were onto things very quickly, and if they could help, they would help”
Mike and Joyce had the opportunity to allow some insight into their experience and opinion in Whiteburn: “We certainly have no qualms in recommending your company. Whiteburn are a super positive company to be dealing with and to buy a home from” “The service across the whole of the company, from the sales team, through to the guys on site, has been excellent”
A special final note from the couple was to the team on site, and Mike was keen to ensure that it was relayed that “we have been really, really impressed with the Building Team on site. They seem to take a real pride and ownership in the development of the site. They kept the site really clean and very tidy, and they communicated with us all the time. There was a real sense of pride in the work that they were doing. That was evident to ourselves, living here whilst the site was still being developed. You could see it wasn’t just a matter of doing a job, downing tools and going home. They ensured that things were cleared and cleaned and kept in order, and took genuine care in the work that they were doing. We were more than happy and impressed with the whole workforce”
After 32 years of living in Innerleithen in her previous home which she built, Kay decided that a ‘side-stepping’ house move was the way forward. Kay’s daughter was looking to move back to Innerleithen to raise her young family, and keen to keep the home in the family, Kay’s daughter, Son in-law, and her two sons moved into Kay’s old home. Kay made the choice to move into Caerlee Mill, in a Brodie style property, moving in May of 2021.
Knowing the village well, the location of Caerlee Mill appealed to Kay as it was right in the centre of Innerleithen, so she was able to live in the town she called home, near all local amenities. It was only a couple of minutes from her previous home, where her daughter and grandchildren now are settled.
Kay’s initially thought a new build property “is not for me” and was considering renovating an older property. However, Kay’s opinion altered after viewing the Caerlee Mill development and their house types. “When I did see them, I saw the potential there” “this is not your average boring little new build estate, this is something different, there’s something very attractive about them”.
The development and the house types stood out to Kay “They have Scandinavian look I like very much, they remind me of houses I’ve seen in Iceland’. Also, ‘a lovely blank canvas to stamp your own character on ‘
Kay is a keen Archaeologist and Historian, who (amongst other things) keeps busy supporting a museum in Melrose, and as Caerlee Mill was previously a working mill in Innerleithen, she was enthused by the development being part of the town’s history, and that the development would carry on the legacy of the previous mill.
As well her interests in archaeology and history, Kay has an eye for interior design and commented that her new home was a “lovely blank canvas” which “seemed to have the potential to make it have lots of character.” Kay has enjoyed making her house her home with her style being creatively used throughout and is keen to continue her creative flair in her garden.
There are some design features of Caerlee Mill that Kay particularly liked “I highly recommend for heating/insulation… but also the house being flooded with light. I love the big windows and it’s wonderful to have a really well insulated house and yet not compromise on having big windows, allowing light to flood in – you’ve got that just right” stating that “a lot of light in a home is a beautiful thing”.
The energy efficiency was remarked at being amazing, and that she “loves the thick walls, (and) the insulation is incredible” as, although she has tested the heating in the upper floor of her property, she has not had to put the heating on throughout the cold winter as the home retained the warmth effectively.
Kay also liked the road layout and that the roads were monoblocked, as this would encourage slower driving through the development, which made it safer, whilst also providing a more cohesive feel to the whole development.
Kay commented that Whiteburn had helped to forge the community feel of Caerlee Mill through; the layout of the development, communications with all individuals, and also by gestures such as making a donation to a street party which the residents held to celebrate the local Innerleithen event of St Ronan’s Games Week. The community that has formed at Caerlee Mill is really positive in Kay’s opinion and the development has the feel of a little village in itself.
When asked about Whiteburn’s customer care and after-care, Kay was very positive stating that “anything that Whiteburn have said they would do has been done”. “General I’m absolutely delighted with pretty much everything”.
Overall, the general feedback that Kay summarised her Whiteburn, Caerlee Mill experience as was that she was “Delighted. It has been a joy, and was the right time”, adding that it was a “Wonderful experience” and that she “Loved everything about it”.
Lea and Roger
Lea and Roger had lived in a small town near Biggar, South Lanarkshire for 28 years as Roger had worked for the Forestry Commission in the area. The couple visited relatives already living at Caerlee Mill and after visiting them decided it was the ideal location for them to move to, following Roger’s retirement. They decided to downsize, and Lea is from Innerleithen originally. Lea remembers the mill growing up as a child, and it was a big local employer, and some of her family had worked at the mill. Her sister recently gave her a watercolour picture of the old mill and she was able to see where her house now sits in the former mill grounds. This added an element of sentimental significance for Lea.
The couple faced some delays due to Covid restrictions and winter conditions, but understood this was out with anyone’s control, and the Whiteburn team kept them “always informed” and that “There was always someone there at the end phone” to keep them updated on the progress.
In August 2021, the couple moved into a 2-bedroom Gill property. The appeal was that the property required “very little maintenance” and it is “a lot more energy efficient” than their previous home. Their previous home had used log burners and oil-fired radiators to heat the 3-bedroom cottage. The pair said, “we’re delighted with the new home”, and they mentioned that “The finish is lovely”and they “like the Industrial style that reminds you of the of mill.”
Once in their new home, the couple started to style their home. They have enjoyed starting from scratch as the property was so different from their previous house and set about buying new furniture and making their house their home.
When asked about any stand-out features of their home, Roger said “I like the open plan – it’s really good” “I’ve never lived in an open plan before but it’s great. You can do a bit of cooking and a bit of chatting – it suits us well. You’re not stuck in a kitchen somewhere.” “It’s a good use of space” “It’s sociable. I was usure at first but it’s great.”
They feel that the Caerlee Mill development has “quite a community feel, the way it’s set out – people are friendly, and there’s no traffic rushing through. It’s very quiet with no traffic.” The pair are keen hill walkers, and Lea had said “I love being able to see hills from window, and we’re able to see Lee Pen (local hill) – that takes me back to my childhood, and we can also see up the Leithen Valley, which is really nice.” One of the reasons they chose their corner property was for the wonderful surrounding views.
An added bonus for Roger is that the River Tweed (which has of the best salmon fishing in Europe) is on his doorstep “I do a bit of fishing, and the Tweed is just down the road, so it’s perfect for me”, and he managed to catch two salmon last year.
When asked about the sales and aftercare process of the purchase of their home, the couple said in unison that “Toria (the sales manager) was great – very nice”, adding “In fact, I don’t think we had any problems…no issues at all” with the sales process. The couple thought the welcome meeting, prior to their move in day was helpful and informative, and that their new home “exceeded our expectations really, on finish, space etc.”
Whiteburn use a system called FixFlow for any communications on reporting issues with the homeowner’s properties and this proved effective, and Roger and Lea said that “there were only one or two very small issues, no major” but “We knew that if we put something on Fixflow, someone would be round in a day or two”. “Mark (Caerlee Mill’s Assistant Site Manager) was very obliging and it’s nice to have a friendly face.“
Overall, the couple found the overall homebuying experience from the staff to the sales and aftercare experience to be “excellent”, and when asked if they’d recommend Whiteburn to friends and family they responded “yes, definitely. No problem at all.” The couple even mentioned that then the satellite tv engineer was in their home, he had commented that the “fittings are far better in here” than his new build, in a nearby town.
Rachel, Gary and Brodie the Spaniel
In December 2020 Rachel, Gary and their cocker spaniel Brodie moved into their new 3-bedroom Ballantyne home on the Caerlee Mill Development, Innerleithen. It was a short move from their previous home, 5 miles down the road in Peebles. The decision to move was because their “old property was a Victorian style Cottage that we spent 15 years working on – we thought it might be quite nice to not have to do that again”. The couple’s decision to move was prompted by the simplicity of buying a new build home “We had just sat down to discuss the possibility of moving house and Gary went off to do some research that same evening. It just seemed the obvious thing to do for us as we liked the look of the places, and we liked the fixed prices.” From then on “It all kind of fell into place”.
The couple said that the sales process “was very clear. We went to the first meeting in Edinburgh, it was made very clear what to expect and what the process would be.” As the couple’s journey towards their new home continued, Rachel and Gary had a ‘welcome meeting’ prior to their move in date, to explain their new home. Both agreed that the welcome meeting was “great” and was beneficial to have the opportunity to be shown around the house and its fixtures and fittings, prior to moving in.
When the move in day came around, the couple found it went “very smoothly” as they had been in rented accommodation for some time, following the sale of their previous home. They were both “desperately keen and excited to move” into their new home and were happy with the handover process.
Once the couple moved into their property, they were pleased with their new home stating that “I just love the fact there’s so much light” As well as the “big double doors, all the windows are big, which we really like.” The make a difference to the environment inside – it’s a real strength”, “The views out the back windows are fantastic.” In addition to the natural lighting and there being plentiful windows in their property, the couple are enjoying staying in an “Insulated house – it’s brilliant!” Having lived in an older property for many years – “it’s just so cosy – it’s amazing.”
Gary and Rachel noted that “it’s not just the house itself, but it’s the whole development. We love the whole look of the place.”
“There’s something about the design, the way it’s laid out, its spacious and we’re not cramped on top of each other.” And with the trees that are being planted “it is going to get nicer and nicer.” “Anyone that has visited us has commented on what a lovely development it is – everything has been positive.” As the pair had lived in the area for some time, they do know the area, however they commented how nice, friendly and welcoming Innerleithen is, and noted that. “The other big benefit is that we’re in a brand-new development that’s bang in the middle of the town” “usually these developments are on the edge of the town, so it’s great to be in the centre”.
Overall, both Gary and Rachel were very positive about their home buying experience, and stated “Yes, absolutely. Definitely”, when asked if they would recommend Whiteburn to friends and family. And finally noting that they were “Very happy with everything – we’re delighted.” “We haven’t anything that we would do differently”
Jim and Jennifer
Retirees Jim and Jennifer Rainey have crossed the Irish Sea from Ballyclare in County Antrim to move into a new three-bedroom home at our Caerlee development in Innerleithen to be closer to their daughter and her family who also live locally. With family literally on the doorstep, the couple were so keen to make Caerlee Mill their home, they were one of the first to reserve a new home at the development.
With moving to a new country, downsizing and a worldwide pandemic to contend with, it has been an extraordinary time as Jim explains: “Caerlee Mill ticked so many boxes for us. The location is perfect, it’s close to our daughter and her family and it’s so convenient that we can easily walk to the local shops and amenities in Innerleithen.
When you consider the price that we’ve paid for the property, the quality of finish and attention to detail we’re very happy with our decision to move here.Jim Rainey
When the first houses at Caerlee Mill went on-sale, Jim and Jennifer knew exactly which plot they wanted to buy as he explains: “We wanted a house that had a driveway, had three bedrooms and enough space for our son and his family to visit from Minneapolis. It also had to have a scenic outlook to open space. Looking at the development plan, the house that we have bought was the obvious one for us and I was fully prepared to camp out to secure it!
In fact, I had bought a small tent in case we had needed to camp overnight to be first in line! In the end we were able to simply call up and reserve and we are very happy that we did. We really like the house, the large patio doors running the length of our lounge being a stand-out feature, together with the view that we have to the surrounding hills and the open space of the football pitch on the other side of the garden fence.”
The ongoing health emergency did get in the way of the Rainey’s dream move from Northern Ireland to Innerleithen, but despite everything the couple are still very happy to call Caerlee Mill their home as Jim adds: “The process of buying wasn’t as smooth as we would have hoped with a number of delays impacting when we could actually make our move.
Unfortunately, our purchase was also caught up in the lockdown period of the COVID-19 pandemic, and while we were disappointed not to have been able to move when we had expected to, we were very impressed by the customer service and helpful communication from Eve and Toria during what was a very difficult period for everyone. They kept us up-to-date and that’s all we could have really asked.
The team here are great. On handover day Charlie, the site manager showed us around and he’s been excellent. When we got the keys, it was exciting, and we were instantly impressed with the quality of finish in our home. As you would expect with a new-build property, there are a few minor snagging issues, but we have let Charlie know about them and we know he’ll get those sorted for us as soon as he can.
“Everyone’s been so helpful – Mel and Toria are still looking after us when we have any questions. Throughout the process the quality of information supplied and standard of service from the whole team at Caerlee Mill has been excellent. We expected a quality home and we’ve not been disappointed.”Jennifer Rainey
Jim, who was awarded an MBE in 2009 for his ‘services in the Northern Ireland Civil Service, charity fundraising and his work with the Northern Ireland football community’, is planning to enjoy his retirement with a spot of salmon fishing on the River Tweed. He is also considering how he might follow his real passion for football locally. Jennifer is already enjoying having her daughter and young granddaughter so close by and plans to do lots more babysitting.
Lindsey and her partner Helen, along with their handsome Labradoodle Woody, had been looking to make the move from Skipton in Yorkshire to Scotland for some time. They wanted a place that offered them the same community feel they were used to in Skipton, as well as a remote and tranquil location. Lindsey’s Scottish roots had been calling her closer to home for quite some time and when the couple visited Innerleithen on holiday, they discovered their perfect location.
Having fallen in love with the area, a key deciding factor was discovering their wide circle of friends often travel down from Edinburgh and Glasgow to enjoy the nearby outdoor playground of Glentress, which offers some of the best mountain bike trails, forest walks and outdoor activities in Scotland, as Lindsey explains: “We absolutely love the outdoors and we’re often meeting up with friends to go cycling, mountain biking, running, or swimming. Moving to Innerleithen means that we have so much to do on our doorstep, and it’s brilliant that our friends already know and visit the area lots so we’ve felt really at home really quickly.”
Originally Lindsey and Helen wanted to build their our own home and they were searching for a plot of land in Innerleithen. Through their local research they discovered the plans for Caerlee Mill and incredibly the proposed designs for the houses matched what they had scribbled out with an architect. It felt as though they had found their perfect solution as Lindsey adds: “We liked everything we read about Whiteburn, and it was quite clear from our research they were emotionally invested in the development, not just financially involved!
“Even though we didn’t know the exact timescales of how long it would take for the development to come to fruition, from late 2017 we patiently followed its journey through the planning process. We had the feeling these were the right houses in the right place and we felt the prices would be within our budget.”
Buying their dream home was really easy, and the couple couldn’t wait to buy their first home together as Lindsey points out: “The actual sales process has been really easy for us. Within an hour of receiving the first marketing brochure and then having a detailed chat with Eve to discuss some of the adaptations that I needed – such as a lower hob, and more ‘below counter’ storage in the kitchen rather than upper where I can’t reach it – we reserved!
“Whiteburn have just been great at listening and getting it right for our particular circumstances. They’ve embraced some of our more unusual ideas, such as having our washing machine upstairs because that’s just easier for me. We have also benefitted from their experience when our requests have been perhaps a bit unusual. So, when we asked for a water filter and they said ‘you don’t need a water filter in Scotland’, we took their advice and now agree that Scottish water from the tap is brilliant.
“Right from the start we loved the idea and concept of this development because we would have a real mix of neighbours, and it was clear Caerlee Mill would appeal to a wide range of people, not just one particular demographic. What is lovely, is there is already a diverse community of people that have moved into Caerlee Mill and we love that.”
The couple were renting in Yorkshire, so this is their first property purchase together. But their step onto the property ladder was caught up in the ongoing health emergency. Despite some incredible challenges, Lindsey and Helen moved in the day the UK went into lockdown and the team at Caerlee Mill were just brilliant as Lindsey explains: “Although the initial prospect of moving home was super exciting, it was clear very quickly that our transaction would get caught up in the timing of the UK lockdown, and we were naturally a bit anxious and stressed.
“We knew the Land Registry was closing, that our solicitor was working from home, that my essential medical supplies were in storage and I was also expecting a critical delivery of equipment from the NHS on our planned move-in date, but the team at Whiteburn were just fantastic. They reassured us every step of the way, and Eve was brilliant. She simply said to us that they would ’make it happen’ and do ‘whatever we need to do to get you in’.
“In those few days everything felt a bit weird and overwhelming, but from my experience of the team at Whiteburn throughout our whole buying process, I knew that everyone would do what they could to get us moved in safely. Looking back, we’re so grateful that everyone took such care. Our experience of buying here has been great – Toria and Charlie at the development have been super helpful – in fact, we haven’t met anyone that we wouldn’t invite into our home for a cup of tea.”
“Finally getting the keys was so exciting because we had never seen the inside of our house. Everything was just a bit better and bigger than we had imagined that it would be,” adds Lindsey.
“In terms of standout features, we love the use of space, the use of natural light is amazing, and the practicality of the layout means every space is maximised. This house is a good home to live in – I’m disabled, and my future health needs have an unknown trajectory, but this house is so ready for that and that gives me peace of mind.
“Our house was immaculate and simply brilliant and while it was a relief to finally move-in, it was such a strange day that was so extraordinarily challenging for the whole country. There have been five families here during lockdown and in coping with such an unprecedented situation, we have already formed a lovely bond.
“It already feels like home and it did within the first week despite the pandemic!”
Alan, his wife Lisa and 3-year-old son Jenson are smitten with mountain biking. It’s that passion that has seen the family move from East Dunbartonshire to Innerleithen. They used to spend their spare time travelling to the Tweed Valley to enjoy the world-class mountain biking that’s on offer here.
When the opportunity to move to Innerleithen came up, the family took the leap. Alan, a dentist now working in Galashiels, explains: “We used to spend so much time travelling to enjoy the outdoors, especially good mountain-biking. We had planned to move to Innerleithen before our son started school so when a job came up in Galashiels everything quickly snowballed from there. We feel so lucky to have moved to Innerleithen, it’s an incredible place to live!”
Location was everything to this energetic family and discovering Caerlee Mill offered them an opportunity to grasp the lifestyle they craved, as Alan adds: “Everything just seemed to come together at the right time. There’s a large hill that overlooks the whole of Innerleithen. You can see the stack of the old mill building from the top. I had often looked from the top thinking ‘how amazing it would be to live down there’. Fast forward a few months and when I am at the top of that hill now, I can’t believe that we’re here! We absolutely love it!”
While having fallen in love with the local area of Innerleithen, the couple did plenty of research and soul searching before making the move to Caerlee Mill, as Lisa explains: “When we decided to move to Innerleithen, we checked out older style houses as well as the Caerlee Mill development. Initially we thought a four bedroom Brodie at the development was going to be a stretch, but we quickly realised that the housing market in the area was highly competitive, and actually the chance to move into a fabulous new build without having to do any renovations, was worth it.
We’re so happy with our new home 🙂 The build quality is superb, the storage is excellent and we love that we can see the hills from every one of the great-sized windows. Alan and I particularly like the look and feel of Caerlee Mill because it’s not a typical big, new-build estate. It has a unique style that’s semi-industrial and the house exteriors are all a bit different, which we love.Lisa
Buying a new home and moving in was quite straightforward for Alan and his family, “Everything happened on the same day – the sale of our old house, purchase of the new one, and we moved that day too. It was so nerve wrecking, but it all went really smoothly in the end! We couldn’t have asked for more from the Whiteburn team who helped us on the day.
“All the staff on site have been great since we moved too. Charlie, the site manager, always has a smile for you, and nothing is too much trouble. Everyone has been very friendly.” Alan, Lisa and Jenson moved into Caerlee Mill in February 2020. Whilst the following months in lockdown have been a challenging time for everyone, this young family has enjoyed playing their part in this growing community. They are delighted to have great new neighbours, as Lisa adds: “Not only has our lifestyle completely changed for the better, but the community here is just fantastic and everyone has bonded and mixed really well together – we’re all neighbours and friends now!”
“Now there are more people moving in, it’s even better. Jenson loves nothing more than zooming around on his go-kart and playing with the many, friendly, Caerlee Mill dogs.”
It has been a pleasure to work with Whiteburn, who have an obvious passion for not only creating beautiful places to live, but for also making a positive impact on the wider context in which they build. Their ambition to convert a much loved, but neglected Dundee landmark has brought a new lease of life to the building as well as the surrounding neighbourhood and their attention to detail and care for the end user has provided a valuable addition to Dundee’s housing stock.Neil Boyd, Page / Park Architects – Architects for the Parkview Development, Dundee
We purchased a property from Whiteburn in February 2016. We were attracted to the site by the high quality of the work clearly visible when passing the site. The attention to the appearance of the completed areas of the site despite the ongoing work clearly showed an attention to detail sadly lacking on most developments. The property is well designed and offered a high specification apartment in a well planned environment. I have found Whiteburn to be a very professional organisation who have produced a high quality construction backed up by a very helpful, courteous Customer Care Staff.Iain – Parkview, Dundee
The flat has exceeded expectations in terms of design, quality of fittings and particularly its outstanding vistas in all directions. It has genuinely earned a ‘wow’ response from all our visitors. The development is set in beautifully landscaped grounds and has excellent transport links with key resources within the city. Our contacts with the development company and the contractors at all levels have been both effective and cordial. We are happy to recommend Whiteburn.Ian and Isobel – Parkview, Dundee
I am so pleased with my apartment. From the moment I walked in it had the wow factor. My friends and family all comment on how modern and amazing it looks. I always look forward to getting home to seeing the grand entrance hall and settling down in my open plan living space, looking out my bay window.Karen, Ashludie House – Purchased July 2018
Friendly service with fantastic communication throughout. The finish quality is excellent and the aftercare service has been exceptional.Janette, Ashludie House – Purchased June 2018